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These terms set out how your 99okbd account works — what you agree to when you join, how we handle your activity across sports markets and casino categories, and what applies to every transaction you make through bKash, Nagad, or Rocket. Access to our platform depends on your local law and eligible regions.
By opening and using a 99okbd account, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — placing a sports wager, browsing casino categories, or moving funds through your account wallet. We may update these terms when our services change or when applicable rules require it. When that happens, we will notify you through your registered account before the changes take effect. Continued use of your account after that notice means you accept the updated terms. These terms do not override any law that applies in your region. Where local law restricts access to certain features — including specific payment rails or game categories — those restrictions apply regardless of what is written here. If you are unsure whether a feature is available where you are, check the account area or reach out through our support route. Your payment records, including bKash deposits, Nagad transfers, and Rocket transactions, are logged in your account history and form part of the activity covered by these terms.
bKash transactions are covered under these terms and logged in your account wallet history.
Nagad transfers fall within the scope of these terms and are visible in your transaction records.
Rocket payments are subject to the same account terms and appear in your payment history.
All wallet movements — deposits, withdrawals, and internal transfers — are governed by these terms.
Not every part of your experience on 99okbd falls under the same set of rules. Some areas are directly governed by these terms; others depend on third-party arrangements or local law. Understanding the boundary helps you know where to look when a question comes up.
Your login, account settings, and identity verification steps are fully within the scope of these terms. Any restriction on access — including region-based limits — is applied at this level.
Deposits and withdrawals made through bKash, Nagad, or Rocket are covered here. The processing of those payments also involves the payment provider's own terms, which apply alongside ours.
Game content from studios available in our lobby, sports market data, and promotional notices on the platform are covered by these terms as part of your account activity.
External links, payment provider interfaces, and any service not operated directly by 99okbd are outside the scope of these terms. We do not control those services and are not responsible for their policies.
You have clear, practical options when it comes to your account and the data attached to it. Your transaction history — every bKash deposit, Nagad transfer, and Rocket payment — is available in your account wallet at any time. If you notice an error in your account details, you can update them directly through the account settings page. For anything that cannot be changed from the settings page, our support team can assist. We aim to respond to account-related questions through the channels listed on the site. If you want to raise a concern about how your information is handled, you can do so in writing through the support route. We will acknowledge your request and follow up with the relevant account team. These rights apply to your personal account data and transaction records. They do not extend to game outcomes, odds, or market results, which are determined independently of account management.
Open the account wallet section to see a full log of your deposits, withdrawals, and transaction history across bKash, Nagad, and Rocket.
Update your registered name, contact details, or payment preferences directly from the account settings page whenever you need to.
If something in your account does not look right, contact support through the published route on the site and reference your account ID for faster handling.
For account-level concerns that go beyond standard settings, submit a written request through our support channel and the account team will follow up.
If you have a question about these terms or need help with something in your account, use the contact routes published on the site. We do not list operating hours or response times we cannot verify — check the support page for the current options available to you.
Open the chat widget from any page on the site to connect with the support team about account or terms questions.
Send a written query to the support email address listed on our contact page. Include your account ID so the team can locate your records quickly.
Browse the help section of the site for answers to common account and policy questions before reaching out directly.
We take the handling of your information seriously. Here is how we approach the key areas covered by these terms.
Your account is protected through login verification steps visible in the account settings. We do not share your credentials or payment details with parties outside the transaction chain.
Transaction records, including bKash, Nagad, and Rocket payment logs, are retained in your account history for as long as your account remains active and as required by applicable rules.
We use cookies to keep your session active and to remember your account preferences. You can review and adjust cookie settings through your browser at any time.
When these terms are updated, we notify you through your registered account before the new version takes effect. The current version is always available on this page.
Here are the questions we hear most often about how these terms work and what they mean for your account.
Yes. Every deposit and withdrawal you make through bKash, Nagad, or Rocket is covered by these terms. Your payment records are logged in your account wallet and form part of the activity governed here. The payment provider's own terms also apply alongside ours.
We notify you through your registered account before any update takes effect. If you do not accept the updated terms, you should stop using the account and contact support to discuss your options. Continued use after the notice period means you have accepted the changes.
Access to specific features depends on your local law and eligible regions. Some game categories or payment options may not be available in all areas. Check the account area or contact support if you are unsure whether a particular feature applies to your location.
Go to the account settings page to update your registered name, contact information, or payment preferences. If the detail you need to change is not editable from settings, contact support through the published route and reference your account ID.
Open the wallet section of your account to view a complete log of your deposits and withdrawals, including all bKash, Nagad, and Rocket transactions. Records are kept for as long as your account is active and as required by applicable rules.
Only partially. The transaction itself — moving funds into or out of your 99okbd wallet — is covered here. The payment provider's own interface and policies are separate. We are not responsible for the terms or practices of external services outside our platform.