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YOUR DATA MATTERS

99okbd Privacy Policy: How We Handle Your information

At 99okbd, your account data — including payment records from bKash and Nagad, session activity, and contact details — is collected and used only to keep your account running and your experience consistent. Access to this platform and the scope of this policy depend on your local law and eligible regions.

  • Account Data Protected
  • bKash & Nagad Records Covered
  • Your Choices Respected
  • Bangladesh-Focused Policy
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Details

This policy covers how 99okbd collects, stores, and uses information when you access the platform. When you create an account, we collect the details you provide — your contact information, login credentials, and any payment method details you submit, including records tied to bKash and Nagad transactions. We also collect technical data such as device type, browser session data, and IP address to maintain account security and platform performance. Your payment transaction history — deposits and withdrawals processed through bKash, Nagad, or Rocket — is retained as part of your account record. We do not sell your personal data to third parties. Data may be shared with payment processors and platform service providers only to the extent needed to complete a transaction or fulfil a support request. We retain account data for as long as your account remains active and for a period after closure as required by applicable rules. You may request a review of your stored data or ask questions about how it is used by contacting our support team through the published routes on this site. Availability of this platform and the rights described here depend on your local law and the eligible regions in which you access the service.

  • bKash transaction records

  • Nagad payment history

  • Rocket deposit logs

  • Account session data

POLICY COVERAGE

What This Policy Covers and What It Does Not

Understanding the boundaries of this policy helps you know where your data rights apply and where separate terms or third-party rules take over.

  • Account Access

    This policy applies to all data collected when you log in, navigate the platform, or update your account details. It covers the information you submit during registration and any changes you make to your profile or contact settings.

  • Payment Transactions

    Records of deposits and withdrawals processed through bKash, Nagad, or Rocket fall within this policy. We retain these records as part of your account history. The payment processors themselves operate under their own separate privacy terms.

  • Site Content

    Your browsing activity within the platform — which sections you visit, how long you spend in the sports or casino areas — is collected as session data. This is used to maintain your session and improve navigation, not to build advertising profiles.

  • Third-Party Services

    Links or integrations that take you outside 99okbd — including payment apps, external verification services, or game content providers — are governed by those parties' own policies. This policy does not extend to data collected by third-party services after you leave our platform.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical options when it comes to the data 99okbd holds about you. If you want to review what information is stored against your account — including your contact details, login history, and payment records — you can do so by opening the account section after logging in. Your transaction history, including bKash and Nagad records, is visible there directly. If any stored detail is incorrect, you can update most account fields yourself through the account settings page. For information you cannot edit directly, our support team can assist. If you have a question about how a specific piece of data is used, or if you want to request that certain data be removed, you can raise that through the support contact routes published on this site. We aim to respond to data-related requests in a reasonable time. Availability of these rights depends on your local law and the eligible region in which you access the platform.

  • Review Your Records

    Log in and open the account section to see your stored contact details, session history, and payment transaction records including bKash and Nagad entries.

  • Correct Account Details

    Most profile fields — name, contact number, email — can be updated directly in account settings. Changes take effect immediately on your account.

  • Raise a Data Question

    If you are unsure how a specific piece of your data is used or stored, contact support through the published routes on this site and ask directly.

  • Request Data Removal

    To request deletion of account data after closing your account, contact support. We will confirm what can be removed and what must be retained under applicable rules.

CONTACT FOR PRIVACY

How to Reach Us About This Policy

If you have a question about this privacy policy, want to review your stored data, or need to raise a concern, use the contact routes published on the 99okbd site. We do not publish response time commitments, but all data-related queries are handled by the same support team that manages account help.

  • Live Chat

    Open the live chat widget on the 99okbd site while logged in to raise a privacy or data question directly with the support team.

  • Email Support

    Send your data query to the support email address listed on the Contact page of this site. Include your account details so we can locate your records.

  • Account Help Section

    The account help section within your logged-in dashboard includes links to submit a support request about your data or information.

HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

We apply standard security measures to protect the data stored against your 99okbd account. This includes encrypted connections for login and payment sessions, and access controls that limit which internal systems can read your account records.

  • Data Retention

    Account data is kept for as long as your account is active. After closure, certain records — including payment history from bKash, Nagad, or Rocket — may be retained for a period required by applicable rules before deletion.

  • Cookies and Session Data

    We use cookies to maintain your login session and remember your preferences within the platform. You can manage cookie settings through your browser. Disabling cookies may affect how some parts of the site function.

  • Account Security

    Your account is protected by your login credentials. We recommend keeping your password private and not sharing account access. If you suspect unauthorised access, contact support immediately through the published routes.

  • Policy Updates

    This policy may be updated when our data practices change or when applicable rules require it. Continued use of the platform after an update means you have seen the revised policy. Check this page periodically for the current version.

PRIVACY QUESTIONS

Common Questions About This Privacy Policy

These are the questions we hear most often about how 99okbd handles your data and what your options are.

What personal data does 99okbd collect when I open an account?

We collect the contact details and credentials you submit during registration, along with device and session data generated when you use the platform. Payment records from bKash, Nagad, or Rocket are also stored as part of your account history.

Can I see the data stored against my account?

Yes. Log in and open the account section to view your profile details and transaction history. If you need records that are not visible there, contact support through the published routes on this site and request them directly.

Does 99okbd share my data with other companies?

We share data only with payment processors and service providers needed to run the platform — for example, to complete a bKash or Nagad transaction. We do not sell your personal data to third parties or use it for external advertising.

How long does 99okbd keep my account data after I close my account?

Some data, including payment transaction records, may be retained for a period after account closure as required by applicable rules. We will confirm what is retained and for how long if you contact support with a removal request.

How do I request a correction or deletion of my data?

Most profile fields can be updated directly in account settings. For data you cannot edit yourself, or to request deletion after closing your account, contact support through the email or live chat routes published on this site.

Does this policy apply if I access 99okbd from outside Bangladesh?

This policy covers data collected through the 99okbd platform. Access to the platform and the rights described here depend on your local law and the eligible regions in which you use the service. Check your local rules before accessing the platform.